sobees help

How to cancel your Facebook account

09 February 2010

If you wish to cancel your Facebook account from sobees, check out this easy step-by-step process!

Click on the top right side of the application on the Setting logo. As a toolbar displays, click on options.

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As you have opened the Options menu, go to Accounts. As a list of accounts shoes down, click on the Facebook account you wish to retrieve from. Do not forget to save the process once you are done.

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Then, open your Facebook account. Click on the top right Account and choose application settings

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Follow the procedure on the application settings menu

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Your Facebook account has been moved out!

Experiencing an issue with Facebook

12 November 2009

If you experience an issue with Facebook when upgrading to a new version of sobees, please try one of the following solutions to fix the problem:

If you can see the tabs and the bar on the left side of the column, but that your stream does not appear, try a manual refresh by using the button located at the bottom left of the column.

If the whole column is empty, use the “change layout” feature, reorder the other services and add Facebook again. This, however, should not happen unless you have re-imported your settings from an old version of bDule.

Are sobees/bDule social networks?

13 November 2009

sobees and bDule are not social networks. They help you interact with the online social network (s) you are already using, like Facebook, Twitter, Friendfeed… sobees and bDule support multiple accounts for most of the social networks

Pop-up windows

13 November 2009

When connecting to a service (such as Twitter, Facebook, MySpace), a pop-up window should appear in your browser so that you can safely enter your credentials. If nothing happens, it means you need to allow the pop-up windows first. The pop-up window contains a connection window belonging to the service you want to add in sobees. The advantage of this method is that you never give us your password, you make a login on the service you want to connect and this service is sending an authorization to sobees.

Following is a small user guide to help you do it depending on your browser.

Google Chrome

At the bottom right of your screen a message says that a pop-up is blocked.

Starting with sobees lite

13 November 2009

You just discovered our Twitter/Facebook/Real-time search client, head to www.sobees.com/bdule, download the application easily but then, all of a sudden, this “weird” screen appears!

What do we mean by TEMPLATE?

Multiple status update

13 November 2009

This is a new option, which you will probably love and use a lot! It helps you tell all your Twitter, Facebook and MySpace friends what you are doing, in a single status update.

You can do it very easily by following these few steps:

Are my usernames and passwords from other services stored on your server?

13 November 2009

Some services, like Facebook and Flickr, have implemented an authorization process, which means that the passwords will never be shared or stored on sobees. The authorization is delegated to their service, which is why you need to validate it on the web page.

Update your status

13 November 2009

Telling your friends what’s on your mind is a common feature in all the services like Facebook, Twitter and MySpace.
In sobees lite/web, you will find a button (speech bubble icon) at the top of each column for you to update your status on the service you are connected.

In addition to the common functionality of updating the status, each service provides additional features. Following is a quick guide for each service!

Change layout

13 November 2009

This help section explains the “Change layout” function.
By default, sobees presents the information in columns.

Which OS are supported?

13 November 2009

Both sobees and bDule are Windows only applications , supporting Windows 7, Vista 32/64-bit and XP.

sobees web, on the other side, can be used on both Mac and Windows PCs. Linux will come in the future.

What languages are available?

13 November 2009

sobees is available in both English and French.

At the moment, bDule and sobees web are in English only. However we plan to translate bDule and sobees web in other languages , so let us know if you are interested in helping us translating the applications in your own language.

sobees help

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